INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What services do you offer?

We provide in/out cold storage, cross-dock, load consolidation, repack and quality control, controlled-temperature rooms, and real-time inventory reporting. We can tailor handling to each commodity and program.

What products do you handle?

Primarily fresh produce and other temperature-sensitive foods moving through the Rio Grande Valley. If you have a special commodity or packaging requirement, share specs and we’ll confirm compatibility.

How do dock appointments and receiving work?

Book a slot by phone or email with PO/lot details, carrier info, and ETA. We prioritize on-time turns; live unload or drop can be arranged. Same-day requests are often possible depending on dock capacity.

What about food safety and certifications?

We operate under recognized third-party food-safety audits (e.g., PrimusGFS) and maintain USDA-inspected programs. Current certificates, SOPs, and sanitation logs are available upon request.

Do you offer refrigerated transportation or cross-border support?

Yes—local refrigerated bobtail and full-truck options across the RGV, plus fast cross-dock to outbound carriers. We coordinate closely with your customs broker and inspection schedules to keep freight moving.

INFORMATION ABOUT US

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